This feature is part of our series displaying the phenomenal people who work behind the scenes at MoGo!
Since February of 2017. I started as the Program & Access Manager and now am the Director of Programming & Operations. As you might gather from the title, my job is really split up into two parts: (1) managing our equity and accessibility MoGo for All programming and (2) working closely with our operations partner Shift Transit to ensure that the system is working the way it needs to.
What is your favorite thing about MoGo?
What do you want people to know about MoGo, and what makes MoGo unique?
I think the casual MoGo user probably assumes MoGo is a large corporate entity that maybe isn’t concerned with who its users are or what those users think about our service. On the contrary, we’re a small group of hard-working people who put a ton of effort into making sure that this is something for all folks living and working in the cities that we serve.
What do you think MoGo’s greatest accomplishment has been?
There are a number of them that are up there for me: our launch event in 2017 was a rush and a great community event, hitting 100,000 rides in 4.5 months was so unexpected and exciting, and surpassing 20 percent of our annual pass subscriptions being Access pass users was a big goal that we were aiming for and reached last year.
How has MoGo changed your experience in Detroit or our other service areas?
I had never been to the cities in MoGo north nearly as often as I have since we expanded on June 4, 2020.
Read more about everything that Rory mentioned, and more, at mogodetroit.org, and follow MoGo on social media!